Delivery information & return policy
What delivery costs, when we ask for an advance, and how returns work.
Delivery charge
| Destination | First 1–2 kg | Every extra 1 kg |
|---|---|---|
| Inside Dhaka | ৳90 | +৳15 |
| Outside Dhaka | ৳180 | +৳25 |
Advance payment
Orders above ৳10,000 require a 50% advance payment. Checkout shows the amount due now and the balance before you confirm.
Return policy
Return time limit
Customers can request a return within 24 hours of receiving the product. Returns will not be accepted after 24 hours.
Return delivery charge
If a customer wants to return a product, the return delivery charge must be paid by the customer.
These two conditions also appear on every invoice we issue.